Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun, it's important to understand that the house always has an edge, and losses are a real possibility. Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be 18 years of age or older to access online gaming services in New Zealand. If you are under the legal age, please do not proceed. Underage gambling is illegal and harmful.
By using configurequeenst.co.nz, you confirm that you are of legal age to gamble in your jurisdiction.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a problem:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about time and money spent
- Gambling with money needed for essentials (rent, food, bills)
- Feeling anxious or irritable when unable to gamble
- Neglecting family, friends, work, or school due to gambling
- Borrowing money or going into debt to fund gambling
- Inability to stop or control gambling despite wanting to
- Gambling longer or with larger amounts than intended
- Thinking constantly about gambling or past gaming sessions
- Using gambling to escape from problems or stress
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Restrict the amount you're willing to lose in a session or period
- Reality Checks: Receive regular reminders about how long you've been playing
- Time-Out: Take a temporary break from gaming for hours or days
- Self-Exclusion: Exclude yourself from gambling sites for a set period
Always use these tools proactively if you feel your gambling is becoming problematic.
Support Organizations in New Zealand
If you or someone you know needs help with problem gambling, reach out to these trusted organisations:
New Zealand
- Problem Gambling Foundation – Free, confidential support
Phone: 0800 664 262 (24/7)
Website: www.pgf.nz - Gambling Helpline – Counselling and advice
Phone: 0800 654 655
Website: www.gambling.org.nz
International Support
- GamCare (UK) – www.gamcare.org.uk
- GamStop (UK) – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (US) – www.ncpgambling.org
All support services are confidential and free of charge.
If You Need Help
Problem gambling can affect anyone. Seeking help is a sign of strength, not weakness. Whether you're concerned about your own gambling or worried about someone else, please reach out to one of the support organisations listed above. Help is available 24/7.
Remember: It's never too late to ask for help.